Conversations smarter.
Sales grow faster.
This is the next evolution of e-commerce growth. Imagine an AI that doesn’t just answer customers, but learns from every interaction, closing more carts, recovering more sales, qualify prospects, and improving results automatically.
- Set up in 5 minutes
- No coding required
- Exceptional 24/7 support
Proven results. Real impact.



Features
The Agentic platform for personalization
A complete suite of AI-powered tools to capture leads, drive conversations and close sales — all in one platform.
HOW IT WORKS
How Twinny Drives Results
From ad to chat to conversion, Twinny automates the full journey — with total visibility and zero manual work.
Twinny bridges the gap between marketing and sales with autonomous conversations.
1. Connect your channels — unify your customer touchpoints
WhatsApp, Instagram, Facebook, Webchat… all in one place. Every lead flows into a single hub, ready to be converted
2. Add your entry points — capture every click
QR codes, shortlinks and conversational landing pages turn traffic into conversations. No forms, no friction, no wasted budget.
3. Build your AI agent — your always-on internal teammate
Create an agent tied to your brand, products and processes. With no limits, it becomes a true digital employee: answering naturally, adapting instantly, and learning from every interaction.
4. Start conversations on Autopilot — 24/7, campaign-aware
Leads are welcomed instantly, in their language and context. Every message is personalized and connected to the campaign they came from
5. Qualify & route automatically — focus on real opportunities
AI filters out noise, scores contacts, and routes the right ones to the right flow, team or human agent. Your sales team only handles leads worth their time
6. Track & analyze every interaction — know exactly what drives revenue
Every conversation is logged, attributed and enriched. Go beyond tracking clicks: understand behaviors, objections and purchase signals in real time.
7. Optimize & Scale — increase your sales up to 3x
From das
From dashboards that predict ROAS to insights that show what truly works, Twinny gives you the power to scale profitably — without scaling your team.
“Twinny helped us boost our ROAS by 63% in the first week — with no extra ad spend.”
— Javier G., Head of Growth (CursodeInstalador)
120K +
Conversations
1.2 M€+
Attributed sales
+61%
ROAS
+84%
ConversionsROAS
Get started in less than 5 minutes
Connects your ads with fully autonomous AI agents that track, qualify and convert 100% of your leads
One-click integration.
We set it up, you focus on growing.
For Teams
Made for Marketing.
Built for Sales.
Loved by Ops.
Twinny empowers every team with the data, automation and results they actually need.
- Made for Marketing
Get every click tracked. Every campaign attributed. Every action optimized.
- Capture leads with 100% traceability
- Attribute real results to campaigns
- Improve ROAS without extra budget
- Launch without developers
- Built for Sales
Start conversations. Close customers. Automatically.
- Capture leads with 100% traceability
- Attribute real results to campaigns
- Improve ROAS without extra budget
- Launch without developers
- Loved by Ops
Cut manual work. Scale conversations. Stay in control.
- Capture leads with 100% traceability
- Attribute real results to campaigns
- Improve ROAS without extra budget
- Launch without developers
Still have questions? We’ve got answers.
What is Twinny and how does it work?
Twinny is an AI-powered conversational intelligence platform that turns conversations into results. It automates segmentation, lead qualification, follow-ups, and much more—helping you improve sales, customer service, or internal processes.
Do I need technical knowledge to use Twinny?
No. Twinny is designed to be easy to use from day one. We handle the integration and setup so you can focus on what matters most: getting results.
What real benefits can I expect?
You can expect to double your conversion rates, save up to 40% of your operational time, and generate up to 25% more qualified opportunities thanks to smart segmentation and retargeting.
Is Twinny secure?
Yes. Twinny complies with the highest data protection and security standards. Every conversation and contact is handled with the utmost confidentiality.
Which channels does Twinny integrate with?
Twinny seamlessly connects with WhatsApp, Instagram, Messenger, email, and other messaging channels. It also integrates with tools like Shopify, HubSpot, or custom CRMs.
Is it only for sales?
Not at all. While many companies use it to boost sales, Twinny is also great for support, HR, training, or public service. It adapts to your business model.
Can I scale with Twinny as my team grows?
Absolutely. Twinny is built to grow with you. From small teams to multi-department organizations, it adjusts to your pace and structure.
What does Twinny's AI agent do?
Our AI agent analyzes conversations in real time, automatically tags contacts, qualifies leads, suggests responses, and helps close deals faster. It also detects emotions, patterns, and business opportunities.
What sets Twinny apart from other chat tools or CRMs?
Twinny is more than just an inbox or message center. It’s conversational intelligence in action: helping you understand your audience, act at the right moment, and automate without losing the human touch.
What kind of metrics does Twinny provide?
Conversion rates, time savings, performance by channel, customer behavior, lead quality, campaign engagement, lifetime value prediction (LTV), and more.
How long does it take to implement Twinny?
In most cases, you can have Twinny up and running in under 48 hours. We handle everything—integration, setup, and initial training.
Can I try Twinny before buying?
Yes. We offer personalized demos and trial versions so you can see how Twinny fits your business.
Is Twinny right for my industry?
Twinny fits many industries: sales, education, vocational training, e-commerce, customer service, healthcare, HR, real estate, public sector, and more.
Can I use Twinny with just WhatsApp?
Twinny se adapta a múltiples sectores: ventas, educación, formación profesional, e-commerce, atención al cliente, salud, RRHH, inmobiliarias, administración pública, y más.
Can I customize messages and flows?
Absolutely. Twinny lets you create automated messages, conversation flows, campaigns, and personalized responses based on audience, channel, or contact behavior.
Does Twinny provide support and training for teams?
Yes. We offer training sessions, help materials, live support, and resources to help your team get the most out of the platform.
How much does Twinny cost?
Forget complex tiers or hidden costs — Twinny gives you everything in one simple plan, designed to help you manage, automate, and grow your conversations across every channel.
$149 for the first month, then $199/month
3,000 contacts included • Cancel anytime • Professional support • Custom setup & integration
What’s included
Unlimited users, contacts & WhatsApp numbers
Manage your entire team and customer base without limits.All channels in one place
WhatsApp, Webchat, Instagram, Messenger, Facebook, and Email — all connected in a unified inbox.AI-powered automation
Create smart flows, qualify leads, send campaigns, and close sales with intelligent follow-ups.Advanced analytics & reporting
Track performance, conversion rates, and team activity with clear insights that drive action.Personalized setup and support
We configure Twinny to fit your business — with custom integrations, onboarding, and ongoing assistance
(Setup value: $1,650 — included with 50% discount).
Twinny is built for teams that want to turn conversations into results — without limits, hidden fees, or complexity.