Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
WhatsApp turned into the #1 admissions engine
An education institution went from answering applications in days to closing them in a single conversation, with an AI agent that qualifies, validates requirements against the SIS and books interviews at any hour.
+42%
enrolment conversion
−68%
average response time
24/7
candidate coverage
THE CHALLENGE
Capture became conversational: candidates ask on WhatsApp at 23:00 and expect a reply in minutes, not an email at 09:00 the next day. The admissions team, overwhelmed, was losing qualified candidates to sheer latency.
- Out-of-hours enquiries left without an immediate reply
- Manual qualification, slow and uneven across agents
- Incomplete enrolment documentation stalling the process
- No visibility of each candidate’s stage in the pipeline
WHAT TWINNY DID
- AI agent on WhatsApp that replies and qualifies 24/7
- Automatic requirement validation against the SIS (Banner, UXXI)
- Document collection and verification inside the conversation
- Automatic interview booking with the admissions team
- Escalation to a person with full context when needed
Twinny turned our WhatsApp channel into the #1 admissions engine. What took 3 days now closes in one conversation.
MODULES AT PLAY