1. What are cookies?
A cookie is a small text file that is stored in your browser when you visit almost any website. Its purpose is to allow the website to remember your visit when you browse that page again. This policy also covers similar storage technologies, such as the browser's local storage (localStorage and sessionStorage).
2. Types of cookies used
This website uses two types of cookies and similar technologies:
- Technical or strictly necessary: they make the website and the services you request work, such as remembering your cookie choice or keeping a chat conversation open. They do not require consent.
- Advertising: they allow us to measure the effectiveness of our advertising campaigns, that is, to know whether a visit or a meeting request comes from one of our ads. They are only set if you accept them.
We do not currently use analytics or personalisation cookies.
3. First-party and third-party cookies we use
| Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
twinny_consent | Twinny (first party) | Technical · local storage | Stores your cookie choice so we do not ask you again on every visit. | 12 months |
chat_policy_dismissed, wc_conversation_ended, twinny_tts_autoread, twinny_tts_voice, chat anonymous identifier and session token | Twinny (first party) | Technical · local storage | Make the support chat work: keep the conversation, remember that you have read the chat privacy notice and your read-aloud preferences. | Until deleted from the browser or the conversation ends |
twinny_initial_message_dismissed | Twinny (first party) | Technical · session storage | Remembers that you closed the chat welcome message. | Session |
__oppref | OpenAI (third party) | Advertising | Identifies the click on a Twinny ad shown in ChatGPT, to attribute visits and meeting bookings to that campaign. | 30 days |
__obref | OpenAI (third party) | Advertising | Random browser identifier used to measure conversions from our ChatGPT campaigns. | 12 months |
When you accept advertising cookies and request a meeting, we also share with OpenAI an encrypted identifier of your email address to measure the campaign. See our privacy policy for details.
4. Consent and how to change your choice
When you visit the website we show you a notice where you can accept all cookies, reject those that are not necessary, or configure them by category. Advertising cookies are only set if you accept them; until you decide, they are not set.
You can change or withdraw your consent at any time from the Cookie preferences link at the bottom of every page. If you withdraw your consent, we delete the advertising cookies listed in the table. We will ask you again after 12 months or if the providers or purposes described in this policy change.
5. How to disable cookies in your browser
You can also allow, block or delete the cookies installed on your device through your browser settings. If you block technical cookies, some features of the website, such as the chat, may not work properly:
– Google Chrome: https://support.google.com/chrome/answer/95647
– Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
– Safari: https://support.apple.com/en-us/HT201265
– Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
6. Changes to the cookie policy
Wason Digital, S.L. may amend this Cookie Policy in line with legislative or regulatory requirements, or in order to adapt it to the instructions issued by the Spanish Data Protection Agency. When significant changes are made to this Cookie Policy, the user will be informed by means of an informational notice on the website.