Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
Turn every interaction into an opportunity.
Voice, phone, WhatsApp calls, WhatsApp, email and web working on the same context. Twinny automates acquisition, follow-up and sales processes while keeping a continuous experience, whatever the channel.
What it is
Who it is for
- Sales leadership
- Marketing
- Admissions
- Bookings and sales
- Customer Operations
AI sales automation. AI sales automation means digital workers take on the sales-process tasks that consume the team’s time today: answering the first contact on WhatsApp or by phone, qualifying the lead, booking, following up, recovering stalled opportunities, closing bookings or orders and updating the CRM. Unlike a sales chatbot, the digital worker executes the process in your systems and keeps the customer context across WhatsApp, voice, email and web.
WhatsApp as the entry point, not the whole funnel
WhatsApp is where most sales conversations start. Twinny replies in seconds, qualifies and books from that channel, and decides at every moment where to continue: a voice call when it closes better, a personalised web experience when options must be compared, a form completed, a booking made or a payment taken.
Less WhatsApp, more control: you reduce dependency on and cost of third-party channels by moving to owned experiences the interactions that allow it, without losing identity, history or intent.
- Immediate 24/7 reply on WhatsApp, voice and web
- Qualification with your business rules
- Context continuity across channels
- Owned web experiences to book, compare or pay
What a sales digital worker automates
- Acquisition Handles the first contact from ads, web, WhatsApp or a call and registers the lead in the CRM.
- Qualification Asks what is needed, checks availability, prices or requirements and prioritises by your criteria.
- Follow-up Picks up stalled conversations, sends proposals and reminders through the most efficient channel.
- Recovery Rescues carts, quotes and unfinished enrolments with messages and calls at the right moment.
- Close Books, reserves, charges or formalises the order directly in your systems.
More revenue with the same team
The goal is not to replace the sales team: it is to let them spend their time on the conversations that need a person, while the digital worker absorbs the volume.
- More conversations handled without adding headcount
- Faster response and higher conversion
- Systematic follow-up of every opportunity
- Predictable cost per interaction
- CRM always up to date and traceable
Where we already apply it
- Education: admissions, enrolment and candidate follow-up
- Healthcare: appointments, reminders and no-show recovery
- Hospitality and bookings
- Professional services: qualification and proposals
- Ecommerce and retail: carts, orders and after-sales
Related cases
Education +42% enrolment conversion ROI 4.8x · €120,000 saved/year
WhatsApp turned into the #1 admissions engine
Read case
Healthcare −61% appointment no-shows ROI 6.1x · €95,000 saved/year
Fewer no-shows, without new headcount
Read case
Banking 24/7 coverage without new headcount ROI 5.4x · €260,000 saved/year
24/7 coverage without new headcount
Read caseFrequently asked questions
- Is it a sales chatbot?
- No. A chatbot replies; the sales digital worker qualifies, books, follows up, recovers opportunities and closes in your systems (CRM, bookings, payments), escalating to a person when it makes sense.
- Does it work with my CRM?
- Yes: Salesforce, HubSpot, Dynamics, Zoho, Pipedrive and others via API or MCP; and with systems without an API through RPA.
- How does it reduce WhatsApp cost?
- By using WhatsApp as an entry point and notification channel and continuing the interaction in voice or in an owned web experience, with the same customer context.
- How is it measured?
- Conversations handled, response time, conversion per stage, recovered opportunities and cost per interaction, with attribution by channel.
Start with one process.
Tell us what you want to automate and you will receive an initial proposal within 24 hours.