Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
Human Resources
Twinny takes on the repetitive work of Human Resources: answers candidates and employees on WhatsApp, email, voice and web, processes documentation and requests in your HRIS and leaves people the decisions that require judgement. With human oversight and traceability, as the EU AI Act requires.
The challenge for people teams in 2026
Hundreds of applications per vacancy, interviews scheduled by hand, onboardings with dozens of documents and an inbox of repeated enquiries (payroll, holidays, certificates, leave) that consumes the HR team’s hours.
And demanding regulation: the EU AI Act classifies AI used in employment decisions as high risk, so any automation must be transparent, supervised by people and auditable.
THE SOLUTION
Digital workers that unload HR without deciding for HR
Twinny serves candidates and employees with access to the ATS, the HRIS and internal policies; prepares screening according to criteria defined by the team, schedules interviews, collects and validates onboarding documentation, resolves payroll and leave enquiries and processes requests. Hiring, evaluation or dismissal decisions are always made by people.
Candidate and employee service
Answers 24/7 enquiries about process, payroll, holidays, certificates and benefits with real HRIS data.
Assisted recruiting
Collects applications, verifies objective requirements, schedules interviews and keeps candidates informed; the decision belongs to the person.
Document onboarding
Requests, reads and validates contracts, IDs, certificates and forms, and registers in the HRIS and internal systems.
EU AI Act compliance
Human oversight, explicit criteria, a log of every decision and employee data inside the EU or your infrastructure.
TYPICAL FLOW
How a digital worker operates in HR
A concrete case: a new hire signs the contract on Monday and must be fully registered by Friday. The digital worker coordinates the onboarding end to end.
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Welcomes and requests documentation
Writes on WhatsApp and email, explains which documents are needed and offers a web space to upload them.
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Validates and chases
Reads ID, social security number, bank account and certificates; chases what is missing or illegible.
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Executes in the systems
Registers in the HRIS, requests access and equipment from IT and schedules initial training.
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Accompanies and escalates
Resolves doubts during the first days and hands to the HR person any situation that requires judgement.
PILOT TARGETS
What we measure in Human Resources.
24/7
Candidate and employee service
On their channel, with real information from the process or the HRIS.
0 decisions
Automated about people
Hiring, evaluation and dismissals always with human oversight.
100%
Traceable requests
Who asked what, which rule applied and who approved.
* Reference targets we set in the pilot; real results, with metrics, at /en/cases.
FREQUENTLY ASKED
What we get asked most in HR.
Does the AI decide who to hire?
No. Twinny prepares screening with objective criteria defined by HR, informs and schedules; the decision is always a person’s, with a log of every step, as the EU AI Act requires.
Which HR systems does it integrate with?
Workday, SAP SuccessFactors, Personio, Factorial, Cegid and other HRIS and ATS via API or MCP; and internal tools without an API through RPA.
How is employee data protected?
Residency in the EU or in your infrastructure, role-based permissions, configurable consent and retention, no training on your data and support for your DPIA.
Where to start?
With the process that consumes the most hours: repeated employee enquiries or document onboarding. A pilot in weeks with committed KPIs.