Automate processes end to end by uniting RPA, AI agents and document processing. Where traditional RPA breaks when the process changes, the agents adapt. European compliance by default.
WHAT IT IS
Hyperautomation is the combination of RPA, AI agents, intelligent document processing (IDP) and process orchestration to automate business processes end to end, not isolated tasks. Classic RPA automates a click; Twinny automates the whole process —deciding with context, executing in your systems and escalating to a human when needed—. The difference with your current bots? When the process changes, the agent adapts instead of breaking.
CAPABILITIES
It's not a bot that repeats. It's a layer that decides, executes, reads documents, connects to your systems and keeps everything audited.
Automate high-volume repetitive tasks and coexist with your existing RPA bots. When a bot breaks after a system change, the agent takes over the step by reasoning with context, without rewriting a script.
AI agents that orchestrate processes end to end: they receive the trigger, decide each step according to your policies, execute in your systems and escalate to a human when there is ambiguity.
Reading and understanding of unstructured documents —invoices, contracts, files, forms— to extract data, validate and trigger the corresponding action without rigid templates.
Native connectors to SAP, Dynamics, Odoo, ServiceNow, Salesforce and HubSpot; REST/GraphQL API; SQL and NoSQL databases; and custom adapters for legacy systems. Real-time transactional read and write.
Every agent decision is logged with its reasoning and is exportable to your SIEM. Granular permissions per process, step and operator. Dual human validation on critical actions.
Data in European cloud, EU AI Act risk-level classification, GDPR and SOC 2 by default. Compliance is not a layer you add: it comes included.
HOW WE WORK
We don't start developing until the numbers add up. Each phase has a concrete deliverable.
We identify the highest-return processes. We map volume, exceptions, systems involved and where your current RPA breaks.
We quantify the time and cost savings, expected payback and risks. You get figures before committing a euro of development.
We build the process with AI agents, connect your systems, reuse your RPA bots where they make sense and validate with real data.
We monitor quality, latency and human escalation. The agent adjusts to changes; we evolve the process with you.
EXAMPLES BY INDUSTRY
Patient claim: the agent classifies the case, checks the EHR, decides whether compensation applies per policy, executes the billing adjustment and communicates the resolution.
Client onboarding: the agent runs KYC, validates legal documentation, creates the contract in the ERP, sets up access and communicates the first step. End-to-end with no manual forms.
Plant incident: an IoT sensor triggers the ticket, the agent diagnoses using the fault history, assigns a technician by specialty, follows the case to closure and updates the maintenance ERP.
Automated enrolment: the agent validates documents, calculates the grant by criteria, assigns a place in the academic ERP and notifies the student via WhatsApp. Closed in minutes.
FREQUENTLY ASKED QUESTIONS
Hyperautomation is the combination of RPA, AI agents, intelligent document processing (IDP) and process orchestration to automate business processes end to end, not isolated tasks. Twinny applies it by uniting AI-driven decisions with execution in your real systems (CRM, EHR, ERP).
Not necessarily. Twinny works alongside your RPA bots and invokes them as one more step within an agent-governed process. Where RPA is efficient (stable, deterministic tasks) it stays; where it breaks (changes, exceptions, documents), the AI agent takes over.
The business case is delivered before development. In high-volume processes, the return usually arrives in under 6 months, with time-per-process reductions of up to 70%. Exact figures depend on your volume and the current cost of the process.
If your system has a REST/GraphQL API we use standard connectors. If not, we build custom adapters with authenticated scraping, ETL or middleware. Cases solved before: SAP R/3, AS/400, COBOL mainframes and legacy RPA systems.
By default. Data is hosted in European cloud, every decision is logged with its reasoning and the deployment is classified by EU AI Act risk level. For critical decisions we configure dual human validation.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.