Twinny is not an inbox or a chatbot. It is the AI agent that understands, decides with your business context and executes on your systems: CRM, EHR, ERP.
OUR TECHNOLOGY
It’s not a chatbot with an LLM behind it. It’s a layer that understands your business, executes in your systems and keeps a record of every decision.
The orchestration layer
Twinny connects people, systems and data with AI to coordinate every process end to end.
Built for industries
Twinny adapts to the way your industry communicates, connecting people, systems and data to deliver outcomes that count.
See all industries
Improve student and family engagement, drive enrolment and optimize outcomes.
Learn more
Improve patient experience, speed up communication and reduce no-shows.
Learn more
Automate supplier and partner communication and keep operations moving.
Learn more
Deliver personalized experiences and grow long-term relationships.
Learn moreResults you can measure
Organizations using Twinny see measurable improvements across key performance areas.
Reply instantly across every channel, all the time.
Turn more conversations into meaningful outcomes.
Automate repetitive tasks and free your team's time.
Real-time visibility of every conversation and outcome.
* Metrics based on average customer outcomes across use cases and industries.
The Twinny advantage
Understands intent, context and business to take the right actions.
Aligns messages, audiences and performance in real time with your goals.
Coordinates every channel for consistent, connected experiences.
Lowers cost, improves CSAT and scales support without headcount.
Real cases
Education
enrolment conversion
"Twinny turned our WhatsApp channel into the #1 admissions engine. What took 3 days now closes in one conversation."
120+ INTEGRATIONS
Data, CRM, productivity, support, comms. Twinny lives where your team works: no migrations, no friction.
See all integrationsIn 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.