Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
Automate customer onboarding (KYC).
From first contact to active customer, with no manual forms: the agent runs KYC, validates documentation, sets up your systems and communicates the first step.
Automating customer onboarding with AI covers the full setup process: collection and validation of documentation (KYC with IDP), requirement checks, customer creation in the CRM or ERP, access setup and customer communication. Twinny does it end to end, escalating to a person only in the cases that require it. It reduces friction and time to active customer, and improves conversion.
Twinny automates any business process by combining RPA + AI in a single platform, with a high ROI: typical payback in under 6 months.
−70%Average time per process
< 6 monthsReturn on investment
24/7Uninterrupted operation
WHY TWINNY
What you get.
KYC with IDP
Reads and validates legal documentation with no manual typing or templates.
End-to-end setup
Creates the customer, configures access and triggers the communication, all connected to your systems.
Compliance by default
GDPR, per-decision traceability and data in European cloud.
HOW WE WORK
From idea to operation, with figures upfront.
- 01
Discovery
We identify the highest-return process and where time is lost today.
- 02
Business case
We quantify savings and payback before developing. You get figures upfront.
- 03
Development
We build the agent, connect your systems and validate with real data.
- 04
Operation
We monitor quality and human escalation. The agent adapts to changes.
FAQ
Common questions.
How do you automate customer onboarding?
The agent collects and validates documentation (KYC with IDP), checks requirements, creates the customer in your systems, sets up access and communicates the first step, escalating only exceptions.
Does it cover KYC?
Yes: reading and validation of identity and legal documents with IDP, with traceability of every decision.
Which sectors is it for?
Professional services, banking and insurance, healthcare, education and any business with a document-based customer setup.