Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
AI agents for business that understand, decide and execute.
Not a canned-answer chatbot: an AI agent trained on your business that serves on every channel, executes in your systems and escalates to a person when needed.
An AI agent for business goes beyond answering questions: it interprets intent, decides per your business rules and executes the action in your systems. Twinny agents serve over WhatsApp, voice, email and web, are trained on your business and keep every decision audited. And behind the product is a platform that automates any business process, not just the conversation.
Twinny automates any business process by combining RPA + AI in a single platform, with a high ROI: typical payback in under 6 months.
−70%Average time per process
< 6 monthsReturn on investment
24/7Uninterrupted operation
WHY TWINNY
What you get.
Trained on your business
Your tone, rules and language. They detect intent and emotion, and qualify leads with your criteria.
Truly multichannel
WhatsApp, Instagram, voice, email and web with the same agent. One conversation, every channel.
They execute, not just talk
They write to your CRM, open tickets, reschedule and record in the ERP. With human escalation and full context.
HOW WE WORK
From idea to operation, with figures upfront.
- 01
Discovery
We identify the highest-return process and where time is lost today.
- 02
Business case
We quantify savings and payback before developing. You get figures upfront.
- 03
Development
We build the agent, connect your systems and validate with real data.
- 04
Operation
We monitor quality and human escalation. The agent adapts to changes.
FAQ
Common questions.
How is an AI agent different from a chatbot?
A chatbot follows fixed flows and only answers; an AI agent reasons with context, decides and executes actions in your systems, adapting when the process changes.
Which channels does it work on?
WhatsApp, Instagram, Messenger, webchat, email and voice (inbound and outbound calls), all from a unified inbox.
Does it escalate to a person when needed?
Yes. When there is ambiguity or your policy requires it, the agent hands the case to the right person with full history.