Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
AI chatbot for business: from chat to resolved process.
A chatbot that understands, decides and executes. Twinny serves your customers with AI and also completes the process in your systems, it does not just answer questions.
Most chatbots stop at answering FAQs. The Twinny AI chatbot understands intent, accesses the customer context and executes the action in your systems: it books, charges, updates the CRM or resolves the incident. It works on WhatsApp, web, email and voice, with European compliance by default. It is chat as the gateway to a fully automated process.
Twinny automates any business process by combining RPA + AI in a single platform, with a high ROI: typical payback in under 6 months.
−70%Average time per process
< 6 monthsReturn on investment
24/7Uninterrupted operation
WHY TWINNY
What you get.
Resolves, not just answers
It executes the action the customer asks for —book, charge, update data— instead of always routing to a human.
On every channel
The same chatbot serves web, WhatsApp, Instagram, email and voice, with a unified conversation.
Ready for Europe
GDPR and EU AI Act by default, data in European cloud.
HOW WE WORK
From idea to operation, with figures upfront.
- 01
Discovery
We identify the highest-return process and where time is lost today.
- 02
Business case
We quantify savings and payback before developing. You get figures upfront.
- 03
Development
We build the agent, connect your systems and validate with real data.
- 04
Operation
We monitor quality and human escalation. The agent adapts to changes.
FAQ
Common questions.
How is it different from a normal chatbot?
A normal chatbot answers with flows; the Twinny one reasons, accesses the customer context and executes the action in your systems, resolving the case end to end.
Can it be installed on my website and WhatsApp?
Yes, the same agent works on webchat, WhatsApp, Instagram, email and voice from a single inbox.
Is it GDPR compliant?
Yes, European compliance by default: data in European cloud, GDPR and EU AI Act included.