Orchestrate every channel
from one intelligent
layer.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.
It answers the switchboard, makes outbound calls and resolves over the phone with natural voice. An AI voice agent that also executes in your systems, not just talks.
An AI voice agent for business answers inbound calls and makes outbound calls with natural voice and low latency (<800 ms), understands intent, accesses the customer context and executes the action in your systems: books an appointment, confirms an order or updates the CRM. Twinny runs a virtual switchboard with smart routing and transfers to a person without friction. Available for companies across Spain and Latin America.
Twinny automates any business process by combining RPA + AI in a single platform, with a high ROI: typical payback in under 6 months.
WHY TWINNY
Answers the switchboard and makes outbound calls: qualifies, confirms appointments and recovers opportunities.
Routes by intent, language or hours, with no rigid IVR trees, and transfers to a human with context.
Every call is transcribed and summarized, and the agent executes the action in your CRM or ERP.
HOW WE WORK
We identify the highest-return process and where time is lost today.
We quantify savings and payback before developing. You get figures upfront.
We build the agent, connect your systems and validate with real data.
We monitor quality and human escalation. The agent adapts to changes.
FAQ
It answers inbound calls and makes outbound ones with natural voice: it understands the customer, replies, books and executes actions in your systems, escalating to a person when needed.
Yes, with latency under 800 ms and natural voice. The customer converses normally and can ask for a person at any time.
Yes. We work with companies across Spain and Latin America; the voice agent is 100% software, with no physical installation.
In 30 minutes we'll show you how Twinny connects to your operation and starts delivering results from week 1.